案例研究
April 16, 2026
April 16, 2026

用 Gemini + Google Workspace:一套完整 AI 自動化資源包(即用 Prompt)

Table of Contents

如果你每日都喺 Gmail、Google Drive、Docs、Calendar 之間搬資料,你其實已經浪費緊大量時間。

問題唔係你唔夠努力,而係你仲用緊「手動 workflow」。

呢篇文章會直接俾你一套可即用嘅 AI Prompt 資源包,幫你做到:

  • 自動整理供應商報價
  • 自動寫客訴回覆
  • 自動排會議
  • 自動分析數據(無需公式)
  • 自動由數據生成文案
  • 建立品牌AI助手
  • 建立「唔會亂答」嘅知識庫

全部都可以直接 Copy & Paste 用。

📦 1. Gmail:自動整理供應商報價

適用場景:採購 / 比價 / 供應鏈管理

👉 Prompt:

@Find all supplier quotation emails from the past 3 months.

From these emails, extract and organize the following information:

- Supplier name

- Product name

- Unit price

- Minimum order quantity (MOQ)

- Lead time / delivery time

Then generate a comparison table.

Important:

- Identify quotation emails automatically (do not rely only on keywords)

- If information is missing, leave it blank instead of guessing

- Standardize formats (e.g., currency, time units)

Output as a clean table.

💡 你會得到:

  • 自動整理表格
  • 價格變動一目了然
  • 減少漏資料風險

📧 2. Gmail:客訴回覆(高質 + 有人味)

👉 Prompt:

@Find the most recent email that contains a customer complaint or negative feedback about a product.

Then read it and draft a reply that:

- acknowledges the issue

- references specific details

- provides a helpful explanation

- offers support or compensation

Do not make up information.

Tone:

- empathetic, calm, and human

- not overly formal

- not generic

💡 重點:

  • 會引用客戶內容
  • 唔會寫模板垃圾文
  • 保持品牌信任感

📅 3. Gmail + Calendar:自動排會議

👉 Prompt:

@Gmail @Google Calendar

Analyze my emails related to [project name] to identify all meeting requests.

Then plan and schedule them into my calendar.

Optimize for:

- minimal conflicts

- efficient time grouping

- realistic working hours

If conflicts occur:

- automatically adjust and explain the change

Show:

- original requested timing

- final scheduled timing

- reasoning behind adjustments

💡 成果:

  • 自動避開撞時間
  • 幫你重新排優化 schedule
  • 唔洗再逐封 email check

📊 4. Drive:零公式數據分析

👉 Prompt:

@Find the file "Q1_Sales_Data".

Analyze the data and provide:

- Top 5 best-selling products

- Monthly sales trend

- Channel performance breakdown

- Average order value (if possible)

Highlight any interesting patterns or anomalies.

👉 再加報告:

Create a structured report based on the analysis.

Title: Q1 Sales Summary

Include:

- Executive summary

- Key insights

- Recommendations

💡 重點:

  • 無需 Excel formula
  • 無需 Pivot Table
  • 直接出分析 + 建議

✍️ 5. Docs:由數據 → 文案

👉 Prompt:

Read my Q1 Sales Summary document.

Based on the insights, write a 300-word product introduction for retail buyers.

Include:

- brand story

- key selling points

- target audience

- differentiation from competitors

Tone: professional but warm.

👉 改 Tone:

Make the tone warmer and more emotional in Traditional Chinese.

Add one sentence highlighting natural ingredients.

💡 成果:

  • 數據直接變 sales copy
  • 快速調整 tone
  • 減少來回修改

🤖 6. Gems:建立品牌 AI 助手

👉 設定範例:

Gems Name: PawCalm Marketing Assistant

You are a marketing assistant for a pet wellness brand.

Target Audience:

Caring pet owners aged 25–50

Brand Tone:

Warm, empathetic, reassuring

Core Message:

Help pets move from anxiety to calm using natural solutions

Key Points:

- 100% natural ingredients

- safe for dogs and cats

- vet-reviewed

Output Language: Traditional Chinese

💡 用途:

  • 每次唔洗重新解釋品牌
  • 保持內容一致性
  • 提升轉換率

📚 7. NotebookLM:建立「唔亂答」AI 知識庫

👉 用法:

上傳:

  • 產品資料
  • FAQ
  • 品牌故事
  • 政策文件

👉 問題例子:

Is lavender oil safe for cats?

Can a customer return the product after 14 days?

💡 特點:

  • 只用你提供資料回答
  • 每個答案都有來源
  • 避免 AI 幻覺

🔗 8. NotebookLM × Gemini:內容生成升級

👉 Step 1(NotebookLM):

List the top 10 most common customer questions and answers.

👉 Step 2(Gemini):

Based on the FAQ, generate:

1. Staff training checklist

2. WhatsApp quick reply templates

3. 7-day Instagram Story Q&A plan

Tone: warm and helpful

💡 結果:

  • 所有內容都「有根據」
  • 可直接用於營銷 & 客服

🧩 點樣實際用(快速上手流程)

1️⃣ 先用 Gmail / Drive 做資料整理
2️⃣ 用 Gemini 做分析 + 產出
3️⃣ 用 Gems 保持品牌一致
4️⃣ 用 NotebookLM 確保資料正確
5️⃣ 最後再生成內容(Marketing / Sales)

👉 呢個流程可以幫你:

  • 慳 70% 重複工作
  • 減少人為錯誤
  • 提高內容轉換率

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